Information we collect
Account details such as name, mobile number, email and address; KYC information required for property documentation and payouts; transaction, payment and payout records; and technical data such as device and usage information.
How we use it
To process enquiries and site visits, maintain property and payment records, verify KYC, process eligible payouts, provide customer support and meet legal or regulatory obligations.
Access controls
Customer records are protected by row level security. A customer can see only their own profile, KYC, payments, transactions, benefits and payouts, plus limited referral information that does not expose another person's KYC or payment data.
Sensitive actions such as approving KYC, verifying payments and approving payouts are restricted to authorised staff roles and are recorded in an audit log.
Storage and retention
Records are retained for as long as required for the property transaction, statutory record keeping and applicable limitation periods. [Specific retention periods to be confirmed after legal review.]
Sharing
We share information with service providers who support payments, communications and documentation, and with authorities where required by law. We do not sell personal data.
Your rights
You may request access to or correction of your information by contacting us. Certain records must be retained to meet statutory obligations.
Contact
[Email] · [Phone] · [Registered address]